Selection Services commitment to providing quality service resulted in full ISO 9001 accreditation across the entire company back in 1994 and our continued focus in this area resulted in our upgrade to the new ISO 9001/2000 accreditation in 2003. Selection Services are also committed to Investors in People and as such have documented all service procedures in manual form which are available for inspection if so required.
Investors in People provides a flexible framework, which any organisation can adapt for its own requirements. It mirrors the business planning cycle (plan, do, review) making it clear for organisations to follow and implement in their own planning cycle.
Customers are becoming more sophisticated, better informed and their expectations are growing. For any business, the only way to keep up is to offer a real commitment to quality. In fact any organization, whatever their size or industry sector can give themselves a real future in a marketplace by using a well planned and documented quality management system (QMS) such as ISO 9001.
In addition to ISO 9001:2000 Selection Services are also currently working towards 2 new British Standards, BS15000 IT Service Management Standard, the “Worlds 1st Standard for IT Service Management” and ISO/IEC 27001 Security Standard.
ISO/BS 15000, now fast tracked as ISO 20000, was the world's first standard for IT service management. The standard specifies a set of inter-related management processes, and is based heavily upon the ITIL (IT Infrastructure Library) framework.
The British Standard for Information Security Management System, BS 7799-2 has been updated and was re-released as an international standard. It is now ISO/IEC 27001:2005.
We are currently undertaking a series of intensive internal and external audits in order to comply with ISO/IEC 27001 Information Security Management System standard.
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