A proven framework for business improvementInvestors in People provides a flexible framework, which any organisation can adapt for its own requirements. It mirrors the business planning cycle (plan, do, review) making it clear for organisations to follow and implement in their own planning cycle. The framework involves:
- Plan – developing strategies to improve the performance of the organisation
- Do – taking action to improve the performance of the organisation
- Review – evaluating the impact on the performance of the organisation.
Investors in People StandardEveryone agrees that people are an organisation's greatest asset, and we all know that for an organisation to succeed everyone has to perform well. To achieve this, people need the right knowledge, skills and motivation to work efficiently.
Benefits of Investors in PeopleOver the past 12 years independent research has consistently shown that the Investors in People Standard provides real business benefits to organisations of all sizes and across all sectors.
The practical benefits of working towards and achieving the Standard are many and include:
- Improved earnings, productivity and profitability
- Skilled and motivated people work harder and better, improving productivity
 Customer Satisfaction
Investors in People is central to helping employees become customer focused enabling organisations to effectively meet customer needs
Improved motivation Through employees greater involvement, personal development and recognition of achievement, motivation is improved. This leads to higher morale, improved retention rates, reduced absenteeism, readier acceptance of change and identification with the organisations goals beyond the confines of the job
Enhanced quality Investing in people significantly improves the results of quality programmes. Investors in People adds considerable value to The Excellence Model, ISO 9000, BS 5750 and other total quality initiatives
Competitive advantage through improved performanceInvestors in People organisations develop a competitive edge
Public recognitionInvestors in People status brings public recognition for real achievements measured against a rigorous National Standard. Being an Investor in People helps to attract the best quality job applicants. It may also provide a reason for customers to choose specific goods and services.
What does it mean to employeesWe cannot guarantee that Investors in People will solve everyone's problems, but it will help people learn how to work together to be, and produce, the best. This is good for the customer, the organisation and you.
As an Employee you gain:
- Job satisfaction
- A good working environment
- Recognition and development
- Pride in being part of a successful organisation.
The organisation gains:
- Competitiveness
- Greater profits and outputs
- Customer loyalty
- A motivated and loyal workforce.
The customer gains:
- Better customer care
- Satisfactory service
- Confidence in the organisation's ability to meet their needs.
Achieving Quality WorkThe supply of goods and services depends upon people. It is clear that the better the people, the better the business. The most important investment any organisation makes is, therefore, in the people who work for it.
Everyone in the organisation must:
- Know, understand and have agreed what is required of their job
- Know how to do the job and why they are important
- Have the necessary materials, tools, training and information to do the job well
- Be able to measure how well they are doing
- Know what to do when things go wrong
- Work within systems and guidelines designed to help, not hinder
- Be led and guided by Managers.
Benefits for youEmployees in organisations which have achieved the Standard may see benefits such as:
- Good quality training when required
- Improved job satisfaction
- Better communication
- Skill and career development opportunities
- Increased responsibility and involvement
- A better working environment
- Health and safety gains.
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