Employee - Training and Development

 

Everyone agrees that people are a company's greatest asset, and we all know that for Selection Services to succeed everyone has to perform well. To achieve this, people need the right knowledge, skills and motivation to work efficiently.

With this in mind Selection Services provides a flexible framework for Training and Development for all their employees via:

  • Apprenticeships Programmes
  • Online training
  • Self Study
  • On the job training

The above diversity of training makes it clear for Selection Services to follow and implement our business planning cycle (plan, do, review).

The framework involves:

  • Plan – developing strategies to improve the performance of Selection Services:
    • Business
    • Learning and Development
    • People Management
    • Leadership and Management
  • Do – taking action to improve the performance of Selection Services
    • Management Effectiveness
    • Recognition and reward
    • Involvement and Empowerment
    • Learning and Development
  • Review – evaluating the impact on the performance of Selection Services.
    • Performance Measurement
    • Continuous improvement

Benefits of Training and Development
The practical benefits of working towards and achieving these goals are many and include:

  • Improved earnings, productivity and profitability
  • Skilled and motivated people work harder and better, improving productivity

Customer Satisfaction
Training and Development is central to helping employees become customer focused enabling Selection Services to effectively meet customer needs.

Improved motivation
Through employee’s greater involvement, personal development and recognition of achievement, motivation is improved. This leads to higher morale, improved retention rates, reduced absenteeism, readier acceptance of change and identification with the organisations goals beyond the confines of the job

Enhanced quality
Investing in our employees significantly improves the results of quality programmes.  Selection Services has achieved Quality Accreditations in the following:

  • ISO9001:2000
  • ISO/BSI15000
  • ISO 27001/BS7799.

What does it mean to employees?
Training and Development together with managers/supervisors guidance will help people learn how to work together to be, and produce, the best. This is good for the customer, the organisation and you.

As an Employee you gain:

  • Job satisfaction
  • A good working environment
  • Recognition and development
  • Pride in being part of a successful company.

As a company, Selection Services gains:

  • Competitiveness
  • Greater profits and outputs
  • Customer loyalty
  • A motivated and loyal workforce.

The customer gains:

  • Better customer care
  • Excellent service
  • Confidence in Selection Services' ability to meet their needs.

Achieving Quality Work
The supply of goods and services depends upon people.  It is clear that the better the people, the better the business. The most important investment any company makes is, therefore, in the people who work for it.

Everyone in the company must:

  • Know, understand and have agreed what is required of their job
  • Know how to do the job and why they are important
  • Have the necessary materials, tools, training and information to do the job well
  • Be able to measure how well they are doing
  • Know what to do when things go wrong
  • Work within systems and guidelines designed to help, not hinder
  • Be led and guided by Managers.

Benefits for you
By Selection Services offering the above to all its employees we anticipate that they may see benefits such as:

  • Good Quality training when required
  • Improved job satisfaction
  • Better communication
  • Skill and career development opportunities
  • Increased responsibility and involvement
  • A better working environment
  • Health and safety gains